Frequently Asked Questions

Ensure precision and clarity with our detailed contractor prints. Ideal for architectural and engineering plans, our prints help you bring your projects to life with confidence. Our advanced printing technology guarantees accurate, crisp lines and detailed images that meet professional standards.

At VIP, we provide a comprehensive range of printing services to meet both business and personal needs. Our offerings include color copies, contractor prints, brochures, postcards, posters, memorials, booklets, NCR forms, stationery, envelopes, business cards, graphic design, self-serve copies, direct mail and EDDM mailing, high-speed black and white copies, and custom print orders. No matter what your project requires, we have the expertise and equipment to deliver high-quality results.

We are located at 56445 29 Palms Hwy, Yucca Valley, CA 92284, in the Hi-Desert Star building. Our convenient location on the highway makes us easily accessible for all your printing needs.

Our business hours are Monday through Thursday, from 8:30 AM to 4:00 PM. Please note that we are currently closed on Fridays due to new staff training and shortages. We appreciate your patience and understanding during this time.

You can place an order or request a quote 24 hours a day by emailing us at sales@vipprintandcopy.com, leaving a voicemail at (760) 365-6967, or faxing us at (760) 365-9067. We strive to respond promptly to all inquiries and ensure your printing needs are met efficiently.

 

Yes, we offer free delivery to businesses in the Morongo Basin, Palm Springs, and Desert Hot Springs areas. We are committed to following current distancing and face-covering protocols to ensure the safety of our customers and staff during deliveries.

 

Valley Independent Printing has been proudly serving the Morongo Basin and other desert communities since 1985. Our decades of experience ensure that we deliver high-quality printing services with a personal touch you won’t find elsewhere.

 

Absolutely! Our helpful staff is more than happy to show you samples of our work. This allows you to see the quality of our printing services firsthand and make informed decisions about your projects.

Yes, we handle a wide variety of commercial printing projects through our sister company, Hi-Desert Publishing. We can produce newspapers, magazines, booklets, newspaper inserts, and much more. Contact us to discuss your specific commercial printing needs.

Choosing VIP means you receive personal service that you can’t get from ordering by mail or an internet company from overseas. Our local presence allows us to provide tailored services, high-quality products, and free delivery to local businesses. We are committed to supporting our community and delivering the best possible printing solutions.

Terms and Conditions and Privacy

Terms and Conditions

Introduction

Welcome to VIP Print and Copy Center’s website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our site. If you do not agree to these terms, you should not use our website.

Use of the Website

  • Eligibility: You must be at least 18 years old to use our website. By using the site, you represent and warrant that you meet this age requirement.
  • License: VIP Print and Copy Center grants you a limited, non-exclusive, non-transferable license to access and use the website for personal and business purposes.
  • Prohibited Activities: You agree not to:
    • Use the site for any unlawful purpose.
    • Attempt to gain unauthorized access to the site or our systems.
    • Transmit any viruses or malicious code.
    • Use the site to send unsolicited communications or spam.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of VIP Print and Copy Center or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content on the site is prohibited.

Stock Photography

We use stock photography on our website for illustrative purposes. These images are sourced from third-party providers and are used in accordance with their licensing agreements.

Order Processing and Payment

  • Quotes: All quotes provided are estimates and are subject to change based on the final specifications of the order.
  • Payments: Full payment is required at the time of order placement unless otherwise agreed upon. We accept various payment methods, which will be detailed at the time of transaction.
  • Cancellations and Refunds: Orders may be canceled within 24 hours of placement for a full refund. After this period, cancellations may be subject to a fee. Custom orders cannot be refunded once production has started.

Delivery and Shipping

We offer free delivery to businesses in the Morongo Basin, Palm Springs, and Desert Hot Springs areas. Delivery times may vary based on the nature and complexity of the order.

Limitation of Liability

VIP Print and Copy Center will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability to you for any claims arising from your use of our site or services is limited to the amount paid for the services in question.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts located in California.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the new terms.

Privacy Policy

Introduction

VIP Print and Copy Center is committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information.

Information We Collect

  • Personal Information: When you place an order or request a quote, we collect personal information such as your name, email address, phone number, and billing information.
  • Usage Data: We collect information on how you use our website, including your IP address, browser type, pages visited, and time spent on the site.

How We Use Your Information

  • To Provide Services: We use your personal information to process your orders, provide customer service, and communicate with you about your orders.
  • To Improve Our Services: We use usage data to improve our website, understand customer preferences, and enhance our services.
  • Marketing: With your consent, we may use your information to send you promotional materials and updates about our services.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Use of Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings.

Stock Photography

Our website uses stock photography for illustrative purposes. These images are obtained from third-party providers and are used in compliance with their licensing agreements.

Your Consent

By using our website, you consent to our privacy policy.

Changes to Our Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns about our terms and conditions or privacy policy, please contact us at: VIP Print and Copy Center
56445 29 Palms Hwy
Yucca Valley, CA 92284
Phone: (760) 365-6967
Email: sales@vipprintandcopy.com

Thank you for choosing VIP Print and Copy Center! We value your business and look forward to serving all your printing needs.

Skip to content